Refund Policy

Effective Date: January 1, 2026

At Wan30ai.com, we stand behind the quality of our AI video generation service. This Refund Policy explains your rights regarding purchases made on our platform.

7-Day Refund Guarantee

We offer a 7-day refund guarantee on your first paid credit purchase. If you are not satisfied with the service within 7 days of your first purchase, contact our support team for a full refund.

Eligibility for Refunds

• Refund requests must be submitted within 7 days of the original purchase date.
• The 7-day guarantee applies to your first purchase only.
• Refunds are not available after credits have been partially or fully used.
• Subsequent purchases after your first are not eligible for refunds.

How to Request a Refund

Contact us at support@wan30ai.com with your account email and order details. We will process eligible refunds within 5–10 business days.

Non-Refundable Situations

• Credits that have been fully or partially used.
• Purchases made after your first credit pack.
• Accounts terminated for violations of our Terms of Service.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@wan30ai.com.