Privacy Policy
Effective Date: August 21, 2026
At Wan 3.0 AI Video Generator (wan30ai.com), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
Information We Collect
We may collect personal information that you provide directly to us when you register for an account, subscribe to our services, or contact our customer support. This information may include your name, email address, and payment information.
Information We Collect Automatically
When you access or use our services, we automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
User Data Rights
You may ask to access the personal data associated with your account, correct inaccurate or incomplete information, delete personal data, or close your account. To make a request, email support@wan30ai.com, preferably from the email address associated with your account, and describe the action you would like us to take. If you no longer have access to that email address, you may still contact us and complete reasonable alternative identity verification steps.
To protect your account and personal information, we may ask you to verify your identity before we process a request. Within 30 days after receiving a request, we will provide information about the action we have taken. If we have not yet been able to verify your identity, need additional time where permitted by law, or cannot fulfill all or part of the request, we will notify you within that same 30-day period and explain the verification needed, the extension, or the reason we cannot act, where legally permitted.
Deleting data or closing an account may permanently remove access to generated content and account features. We may retain limited information when reasonably necessary to comply with legal, tax, accounting, or payment obligations; resolve disputes; prevent fraud or abuse; protect security; or enforce our Terms of Service. Any retained information remains subject to this Privacy Policy and will be kept only for as long as needed for those purposes.
Children's Privacy
Our service is intended only for people who are at least 18 years old. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected personal data from someone under 18, we will take reasonable steps to delete it. A parent or guardian who believes that someone under 18 has provided us with personal data may contact us at support@wan30ai.com.
Data Security
We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. However, no method of transmission over the Internet is 100% secure.
Third-Party Services
We may use third-party services such as payment processors and analytics providers. These third parties have their own privacy policies governing the use of your information.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at support@wan30ai.com.